![]() ![]() Password: This is your Vonage SIP Password (not your account password!)Ĭlick on OK to complete the SIP account setup. Download the X-Lite softphone safely from our servers: Download X-Lite here Display Name: Enter your Agents Name in this field or leave Empty (Setup CallerID. SIP ID/User ID: This is your Vonage SIP/Authorization IDĭomain: This is your Vonage Registrar informationĪuthorization User: This is your Vonage SIP/Authorization ID Now open the Voicent Sofware, proceed to Setup > Options > SIP > Add.įill in the information based on the data you gathered from Step 1:ĭisplay Name: The name you want to display in the account Or you can contact Vonage for your SIP password. It is listed under the soft phone feature page. You can find your SIP password after you log into your VoIP account. If you enter your account password instead of SIP password, you will most likely receive an error message like “Failed to start…”. Please Note the SIP password is NOT your regular Vonage account password. All you need to do is to get X Lite working on your computer with Vonage service. Mentioning call center software may confuse them. ![]() Install the software on your computer by. Once X Lite is work, you can simply use the same information in Voicent program. Please note there is no need to mention Voicent software when contacting Vonage support. How to Setup X-Lite with Ozeki Phone System First of all, you need to download the X-Lite software from the Internet. Vonage support should be able to help you set up X Lite on your computer. Next, hop onto a web browser and set up an OBiTALK account (unless you already have one). This particular phone is wireless with a touchscreen, so setting up wifi is as simple as any other wireless device these days. It is basically a program that allows you to make phone calls from your computer using Vonage service. Now, to get started with our OBi2162 IP Phone, the first step is to connect it to the internet. X Lite is a popular free softphone that you can use with Vonage. If you are not sure about how to obtain your SIP info from your Vonage account, please check the instructions about how to setup Vonage with X Lite. If you do not have a Vonage business account you can create one here.Īfter logging into to your account, obtain the following information: If you have a Vonage business account, you can log in here. Often a softphone is designed to behave like a traditional telephone, sometimes appearing as an image. A softphone is a software program for making telephone calls over the Internet using a general purpose computer, tablet or smartphone, rather than using dedicated hardware. Please contact Vonage for your calling plans. This is the published version, approved on 18 October 2023. Please be aware that all unlimited calling plans are for residential account with usage limit. If your call volume is high, you may need to get a Vonage business plan. ![]() Please contact Vonage for a soft phone service if you don’t already have one. You must have Vonage soft phone service instead of their standard hard phone service. It does not need a Vonage router/ATA box to make calls. ![]() Once done, the status button should turn green, indicating the account has registered correctly, and you will now be able to make and receive calls through the hosted platform.Voicent software works with Vonage VoIP soft phone directly. Once you downloaded the application, install it on your machine. The last thing you need to do is enable the account, which you can do by clicking on the "Enabled" check box STEP 1: Download and install X-Lite, the free version. Next, goto the 'Advanced' tab and change the "Reregister every" option to 60.Ĭlick ok at the bottom, to save your changes. The Display name can be set to whatever you wish. Enter the "SIP Domain" into the Domain field and enter the password into the password field. Next, enter the "SIP Login" information into the User ID and Authorization name fields. For the sake of this guide, we are assuming you are using our Hosted PBX solution. Here, you enter the SIP information located within Selfcare. You will then be presented with another window, where you need to enter the SIP information for the extension. I have already set one up in the above picture, but you will have nothing listed. Once there, go to Accounts, and click the + symbol to add a new account. Once done, open it, and goto preferences. Normally, we would advise using a physical, or "hard" phone, but there may be cases where a software based, or "Soft" phone is needed or preferred.įirstly, download and install the software on your device. This guide will walk you through the procedure of setting up the X-lite softphone for use with our VoIP products. ![]()
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